FreePvP.eu – Privacy Policy
Last updated: Oct 26, 2026
1. Who we are
This Privacy Policy explains how collects and uses personal data when you play on the FreePvP.eu server, use our website and webstore (the "Store"), or join our Discord. We are the data controller for this data under the EU General Data Protection Regulation (GDPR).
2. What data we collect
When you play on the server
- In-game username and unique account ID (UUID)
- IP address and connection data (time, duration, client version)
- Chat messages, commands and private messages sent on the server
- Gameplay data such as stats, inventories, ranks, balances and punishments (mutes, bans, warnings)
- Data collected by our anti-cheat system about in-game movement and actions
When you buy from the Store
- In-game username/UUID you enter at checkout
- Name, email address, country and billing details you give our payment provider
- IP address and order details (items, price, date, transaction ID)
- Your card or bank details are handled directly by [payment provider, e.g. Tebex / PayPal / Stripe]; we never see or store your full payment card number
When you contact us or join our Discord
- Your Discord username and ID, and messages you send in our channels or tickets
- Your email address and the content of support requests
When you visit our website
- IP address, browser and device information, pages visited
- Cookies (see section 9)
3. Why we use your data and our legal basis
Purpose | Legal basis (GDPR Art. 6) |
|---|---|
Running the server, saving your progress, delivering purchases | Performance of a contract (6(1)(b)) |
Processing payments, handling refunds and support | Performance of a contract (6(1)(b)) |
Keeping transaction records for tax and accounting | Legal obligation (6(1)(c)) |
Enforcing server rules, moderating chat, anti-cheat, preventing ban evasion | Legitimate interests (6(1)(f)) – keeping the server fair and safe |
Preventing fraud and chargeback abuse | Legitimate interests (6(1)(f)) |
Protecting the server against attacks (e.g. DDoS) | Legitimate interests (6(1)(f)) |
Server statistics and improving gameplay | Legitimate interests (6(1)(f)) |
Sending news or promotional emails | Consent (6(1)(a)) – you can withdraw at any time |
Non-essential cookies and analytics | Consent (6(1)(a)) |
Where we rely on legitimate interests, you have the right to object (see section 7).
We do not use your data for automated decision-making that has legal or similarly significant effects on you. Our anti-cheat may automatically flag or kick suspected cheaters; bans can be appealed on Discord and are reviewed by a staff member.
4. Who we share your data with
We do not sell your personal data. We share it only with:
- Payment and store provider: CraftingStore which processes your payment [as merchant of record / as our processor], and payment services such as [PayPal, Stripe]
- Hosting providers: OVH which store data on our behalf
- Discord, if you join our Discord server (Discord's own privacy policy applies)
- Service providers we use for anti-cheat, DDoS protection, analytics or email: [list them]
- Our staff team, who can see in-game data, chat logs and punishment history only as needed to moderate the server
- Authorities or courts, when required by law or to protect our rights
The Minecraft account itself is provided by Mojang/Microsoft, who process your account data under their own privacy policy. (Remove if not a Minecraft server.)
5. International transfers
Some providers (for example [CraftingStore, PayPal, Discord]) may process data outside the European Economic Area. When this happens, we rely on an adequacy decision (such as the EU–US Data Privacy Framework) or Standard Contractual Clauses approved by the European Commission.
6. How long we keep your data
Data | Retention |
|---|---|
Transaction and invoice records | [X years, as required by tax law in your country] |
Player account and gameplay data | While the server is active, or until you ask us to delete it |
Chat logs and IP logs | [e.g. 90 days], unless needed for an ongoing investigation |
Punishment records (bans, mutes) | [e.g. as long as the ban is active, plus X months] |
Support tickets and emails | [e.g. 12 months] after the ticket is closed |
Marketing email list | Until you unsubscribe |
7. Your rights
Under the GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten"), unless we must keep it, e.g. for tax records or an active ban
- Restrict how we use your data
- Receive your data in a portable format
- Object to processing based on legitimate interests
- Withdraw consent at any time, without affecting earlier processing
To use these rights, email [privacy email] from the address linked to your purchase, or open a ticket on our Discord, and include your in-game username. We may ask you to verify that the account is yours. We will reply within one month.
You also have the right to complain to your national data protection authority.
8. Children
Many of our players are young. The Store is intended for adults or for minors acting with a parent's or guardian's permission (see our Terms of Service). Where we rely on consent and you are under the digital age of consent in your country (between 13 and 16 in the EU), we need consent from your parent or guardian. Parents who believe their child has shared data with us without permission can contact [privacy email] and we will delete it.
9. Security
We use reasonable technical and organisational measures to protect your data, including restricted staff access, encrypted connections (HTTPS) and [secured databases / two-factor authentication for staff]. No system is completely secure; if a data breach is likely to put your rights at risk, we will notify you and the authorities as required by law.
10. Changes to this policy
We may update this policy from time to time. The latest version is always on [link], and we will announce significant changes on our Discord and/or website.
Privacy Policy